Privacy Policy —
How nougat88 Protects Your Data
Your privacy matters to us. This Privacy Policy explains exactly what personal information nougat88 collects, why we collect it, how we use and protect it, and what rights you have over your own data as a player on our Bangladesh casino platform.
🛡️ Your Privacy at nougat88
At nougat88, protecting the personal data of our players across Bangladesh is a core responsibility — not an afterthought. The six principles below summarise our commitment to your privacy before you dive into the full policy text.
Every page and transaction on nougat88 is protected by industry-standard SSL (TLS 1.2+) encryption. Your login credentials, payment details, and personal data travel over a fully encrypted connection at all times.
nougat88 does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used solely to deliver and improve the nougat88 service to you directly.
We follow a minimal data collection approach. nougat88 only collects information that is directly necessary for operating your account, processing payments, verifying identity, and complying with responsible gaming requirements.
This Privacy Policy clearly describes every category of data we collect and every purpose for which it is used. There are no hidden data processes at nougat88 — what you read here is the complete picture.
You have the right to access, correct, and request deletion of your personal data held by nougat88. Submit a request at any time by contacting our support team and we will respond within a reasonable timeframe.
nougat88 is strictly an adults-only platform for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Accounts found to belong to minors are closed immediately.
📋 Information We Collect
nougat88 collects personal information from you in several ways: directly when you register an account or interact with our platform, automatically as you browse and use our services, and occasionally from trusted third-party sources for identity verification purposes. The categories of information we collect are described in detail below.
Identity & Registration Data
- Full legal name (as shown on your government-issued ID)
- Date of birth (for age verification — 18+ requirement)
- Email address (used for account communication)
- Bangladesh mobile number (for bKash, Nagad, or Rocket verification)
- Residential address (city, district, division)
- Username and encrypted account password
- Copies of identity documents (NID, passport, driving licence) submitted during KYC verification
Financial & Transaction Data
- Deposit and withdrawal transaction records (amount, date, method)
- Mobile Financial Service (MFS) account reference numbers for bKash, Nagad, Rocket, and Upay
- Bank account or card details where used for deposits or withdrawals
- Bonus redemption history and wagering progress records
- Account balance history
- Chargeback or dispute records where applicable
Gaming & Betting Activity Data
- Game session logs (game title, stake, result, timestamp)
- Sports betting selections (event, market, stake, settlement)
- Responsible gaming tool usage (deposit limits, self-exclusion requests)
- Session duration and frequency data
- Bonus and promotion interactions
- Game preference and category browsing history
Technical & Device Data
- IP address and approximate geographic location (city/country level)
- Device type, operating system, and browser version
- Unique device identifiers
- Session cookies and local storage data
- Referring URL and on-site navigation path
- Performance and error logs generated during your session
Sensitive Data Note: The identity documents you submit for KYC verification (such as your Bangladesh NID or passport scan) are treated as sensitive personal data. They are stored in an encrypted document vault, accessible only to authorised compliance staff, and are never shared with third parties except as strictly required for identity verification services.
We do not collect sensitive personal data beyond what is necessary for identity verification and responsible gaming compliance. We do not collect data relating to religious beliefs, political opinions, health conditions, or biometric data beyond what is present in standard government-issued identity documents.
⚙️ How We Use Your Data
nougat88 uses the personal data we collect for a range of purposes that are necessary to operate the platform safely, fairly, and in compliance with applicable responsible gaming and anti-fraud principles. Every use of your data has a defined purpose, as described in the table below.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity data, contact data, account credentials | Contractual necessity |
| Age verification & KYC compliance | Identity documents, date of birth, mobile number | Legal obligation; responsible gaming |
| Processing deposits & withdrawals | Financial data, MFS account references, transaction history | Contractual necessity |
| Fraud prevention & security monitoring | IP address, device data, transaction patterns, login history | Legitimate interests |
| Responsible gaming monitoring | Gaming activity data, session duration, deposit frequency | Legal obligation; player welfare |
| Customer support & dispute resolution | Identity data, transaction records, game logs, communications | Contractual necessity |
| Promotional communications (opt-in only) | Email address, mobile number, game preferences | Consent |
| Platform improvement & analytics | Technical data, navigation data, game session data (aggregated) | Legitimate interests |
nougat88 will never use your personal data for any purpose that is incompatible with the purposes listed above. Where we wish to use your data for a new purpose not covered by this policy, we will notify you in advance and obtain your consent where required.
Marketing Communications: nougat88 will only send you promotional emails or SMS messages about bonuses, tournaments, and seasonal offers (such as BPL cricket promotions or Eid special offers) if you have explicitly opted in to receive marketing communications during registration or via your account settings. You may withdraw your marketing consent at any time by contacting support@nougat88 or updating your preferences in your account dashboard.
🤝 Data Sharing & Disclosure
nougat88 does not sell your personal data to any third party. We do not share your information with external marketing agencies or data brokers. However, in order to operate our platform effectively and fulfil our legal and contractual obligations, we may share specific categories of your data with the trusted service providers and partners described below.
Identity Verification Partners
To complete KYC and age verification, nougat88 may share your identity document data and personal details with certified identity verification service providers. These partners process your data solely for the purpose of confirming your identity and are bound by strict data processing agreements.
Payment Processing Partners
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard, your financial data and account reference information must be shared with the relevant payment processor. Each payment partner operates under its own privacy policy and data protection obligations.
Game Studio Providers
The games available on nougat88 are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These studios may receive anonymised session data (such as a player session token) necessary to operate the game engine. They do not receive your full name, NID, or payment details.
Legal & Regulatory Disclosure
nougat88 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law — including in response to a valid court order, investigation of suspected fraud, anti-money laundering inquiry, or a request relating to the protection of minors. We will notify you of such disclosures where legally permitted to do so.
All third-party service providers with whom nougat88 shares personal data are required to handle that data securely, use it only for the purpose for which it was shared, and maintain appropriate technical and organisational safeguards. nougat88 remains responsible for ensuring that any data shared with third parties is handled in accordance with the principles set out in this Privacy Policy.
🍪 Cookies & Tracking Technologies
nougat88 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, to keep your session secure, and to understand how players interact with our site so that we can continue to improve it. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.
A cookie is a small text file placed on your device by a website you visit. Cookies are widely used across the internet to make websites work more efficiently and to provide information to site operators. nougat88 uses first-party cookies (set directly by nougat88) and may use third-party cookies set by our trusted service providers (such as analytics and game providers).
Essential Cookies
Required for the platform to function. These include your session authentication token, security cookies, and load balancing cookies. They cannot be disabled without breaking core site functionality.
Functional Cookies
Used to remember your preferences such as language settings, preferred deposit method, and responsible gaming tool settings. These improve your experience but are not strictly essential.
Analytics Cookies
Used to collect aggregated, anonymised data about how players navigate nougat88. This helps us identify popular game categories, improve page performance, and optimise the user journey. Analytics data is never linked back to individual player identities.
Security & Fraud Cookies
Used to detect and prevent suspicious activity including duplicate account creation, automated bot traffic, and fraudulent login attempts. These cookies help protect your account and the integrity of the nougat88 platform.
Managing Cookies: You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies, clear existing cookies on exit, or receive a notification before a cookie is placed. Please note that disabling essential cookies will prevent you from logging in to your nougat88 account or using the cashier. Your cookie preferences can also be managed through the privacy settings in your nougat88 account dashboard.
🔒 Data Security Measures
nougat88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure is reviewed and updated on a regular basis to address emerging threats.
Encryption
- TLS 1.2+ encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Encrypted document vault for KYC files
- Hashed and salted password storage — plain-text passwords are never stored
Access Controls
- Role-based access controls — staff access data only on a need-to-know basis
- Multi-factor authentication required for all internal admin access
- Full audit trail logging of all data access by staff
- Regular access rights reviews and privilege minimisation
Monitoring & Response
- 24/7 automated threat monitoring and intrusion detection
- Regular penetration testing and vulnerability assessments
- Defined data breach response procedure with player notification protocol
- Regular staff training on data security and phishing awareness
While nougat88 takes all reasonable measures to protect your personal data, no system connected to the internet can be guaranteed to be 100% secure. You also play an important role in keeping your account secure by choosing a strong, unique password and not sharing your login credentials with any other person. If you suspect that your nougat88 account has been compromised, please contact our support team immediately at support@nougat88.
Data Breach Notification: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, nougat88 will notify affected players without undue delay. Notification will be sent to the email address registered on your account and will describe the nature of the breach, the data affected, and the steps we have taken to address it.
🗂️ Data Retention Policy
nougat88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The table below summarises our standard data retention periods by data category.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Contractual obligations; dispute resolution |
| KYC identity documents | Duration of account + 5 years after closure | Anti-money laundering compliance |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Game session logs | 3 years from session date | Dispute resolution; responsible gaming monitoring |
| Support communications | 3 years from last interaction | Dispute resolution; service quality review |
| Marketing preferences | Until consent is withdrawn, then deleted within 30 days | Consent-based processing |
| Technical / device logs | 90 days from collection | Security monitoring and fraud detection |
When your personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, nougat88 will securely delete or irreversibly anonymise it. Anonymised, aggregated data (which cannot be linked back to any individual player) may be retained indefinitely for statistical and analytical purposes.
If you close your nougat88 account voluntarily, your data will be retained for the periods specified above. You cannot request immediate deletion of data that nougat88 is legally required to retain.
✅ Your Privacy Rights
As a player on nougat88, you have a number of rights in relation to the personal data we hold about you. nougat88 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team in writing at support@nougat88 with the subject line "Privacy Rights Request" and your registered account details.
Right of Access
You have the right to request a copy of the personal data nougat88 holds about you. We will provide this in a clear, readable format within a reasonable timeframe. This includes your registration data, transaction history, KYC status, and game session records.
Right to Rectification
If any personal data nougat88 holds about you is inaccurate or out of date — for example, if your registered mobile number or address has changed — you have the right to request that we correct it promptly. Identity-related corrections may require you to submit updated verification documents.
Right to Erasure
You may request that nougat88 delete your personal data where it is no longer necessary for the purpose for which it was collected and no legal retention obligation applies. Note that we cannot delete data we are legally required to retain, such as KYC documents and financial transaction records.
Right to Restrict Processing
In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you may request that nougat88 temporarily restrict processing of your personal data. During this period, we will continue to store your data but will not actively process it for other purposes.
Right to Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format. This right applies to data you provided to nougat88 directly and which was processed on the basis of your consent or contractual necessity.
Right to Withdraw Consent
Where nougat88 processes your personal data on the basis of your consent — such as for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal was received.
Response Timeframe: nougat88 will acknowledge all privacy rights requests within 5 business days and aim to resolve them fully within 30 calendar days. Where a request is complex or we have received a high volume of requests, we may require up to 60 days and will inform you of the extension in writing. All requests must be submitted from the email address registered on your nougat88 account so that we can verify your identity before processing the request.
📬 Contact Us About Privacy
If you have any questions, concerns, or complaints about how nougat88 handles your personal data — or if you wish to exercise any of your privacy rights as described in Section 7 — please get in touch with our support team using the contact details below. All privacy-related enquiries are handled by our dedicated compliance team.
Privacy Enquiries
For all privacy rights requests, data access enquiries, and data protection concerns, write to us at:
Please include "Privacy Rights Request" in the subject line along with your registered username and the nature of your enquiry. We respond to all privacy emails within 5 business days.
Policy Updates
nougat88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email and display a prominent notice on the website.
The effective date at the top of this page always reflects when the current version was last updated. Continued use of nougat88 after a policy update constitutes acceptance of the revised terms.
Last updated: January 2026
nougat88 is committed to resolving all privacy complaints fairly and promptly. If you are not satisfied with our response to a privacy concern, you may escalate the matter by replying to our initial response and requesting a senior compliance review. nougat88's final decision on all privacy complaints will be communicated to you in writing.
This Privacy Policy applies exclusively to data processed by nougat88. Third-party websites, payment providers, and game studios linked to or integrated with nougat88 maintain their own privacy policies, for which nougat88 accepts no responsibility.
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